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Frequently Asked Questions

FAQ Accordion Section
How long is the delivery?+
After we have shipped your order, you will receive a shipping notification via email. You will find your tracking number and information inside the email.
Please allow 3-9 business days for USA, Canada, and Australia shipping. International shipping may take 7-15 business days.
What is your return policy?+
When you make a purchase, you can rest assured knowing that our products are backed by a 90-Day Money Back Guarantee. You have the option to return your products within this 90-day period covered by our guarantee.
How long does it take to receive a refund?+
Once your return is received and inspected by a third party, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed within 5-10 days automatically.
What does your risk-free guarantee include?+
If you are not completely satisfied with your purchase, you can return the item within 90 days for a full refund or exchange, no questions asked.
We handle all returns with ease and will ensure you’re either refunded or provided with an alternative solution that meets your expectations.
Can I cancel my order after it’s been placed?+
Yes! If you contact us within 2 hours of placing your order, we’ll do our best to cancel it before it’s processed. Please reach out to our customer service team immediately with your order number.
Is your site secure for online purchases?+
Absolutely! We process all payments using the trusted Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the highest level of payment security certification.
We take security very seriously and ensure that all transactions are encrypted and verified by Stripe to prevent fraud.
What payment methods do you accept?+
We accept a variety of payment methods to make your shopping experience convenient:
Credit Cards: Visa, MasterCard, American Express, Diners Club, Discover and JCB.
Digital Wallets: Apple Pay, Google Pay and PayPal.
After we have shipped your order, you will receive a shipping notification via email. You will find your tracking number and information inside the email. Please allow 3-9 business days for USA, Canada, and Australia shipping. International shipping may take 7-15 business days.
When you make a purchase, you can rest assured knowing that our products are backed by a 90-Day Money Back Guarantee. You have the option to return your products within this 90-day period covered by our guarantee.
Once your return is received and inspected by a third party, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within 5-10 days automatically.
If you are not completely satisfied with your purchase, you can return the item within 90 days for a full refund or exchange, no questions asked. We handle all returns with ease and will ensure you’re either refunded or provided with an alternative solution that meets your expectations.
Yes! If you contact us within 2 hours of placing your order, we’ll do our best to cancel it before it’s processed. Please reach out to our customer service team immediately with your order number.
Absolutely! We process all payments using the trusted Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the highest level of payment security certification. We take security very seriously and ensure that all transactions are encrypted and verified by Stripe to prevent fraud.
We accept a variety of payment methods to make your shopping experience convenient: Credit Cards: Visa, MasterCard, American Express, Diners Club, Discover and JCB. Digital Wallets: Apple Pay, Google Pay and PayPal.